Palladium Group Vacancy: Senior Communications Manager - SPRING, United Kingdom | UNjobs

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ID: 822 Published: 31 March 2018 11:10 pm


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Senior Communications Manager – SPRING, United Kingdom

civil society developing countries east africa external communications knowledge products mailing lists private sector procurement project management social media south asia strategic communication sustainability united kingdom videographer  

Company Overview

Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved – and is committed to continuing to improve – economies, societies and most importantly, people’s lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Project Overview and Role

SPRING is a pioneering accelerator working with growth-stage businesses on innovations that can transform the lives of girls aged 10-19 living in poverty across East Africa and South Asia. We work with world-class experts using Human-Centred Design (HCD) to support these businesses to create innovations with purpose and shared value. Our 5-year programme is funded by DFID, the Nike Foundation, USAID, and DFAT.

The programme began its first cohort in East Africa, specifically Kenya, Rwanda and Uganda in 2015. It then expanded into South Asia for Cohort 2 in Bangladesh, Nepal, and Pakistan. It returned to East Africa (Kenya, Rwanda, Uganda, Ethiopia, and Tanzania) for Cohort 3, and is now returning to South Asia with a final country addition of Myanmar.

SPRING businesses receive nine months of world-class HCD, research, investment readiness support and more for each diverse cohort of 20 enterprises from a specific region. In return, businesses commit to launch a market-oriented innovation that meets the needs of adolescent girls (and have it tested with them) and supports the core operations of the businesses to enable sustainability, viability, and scalability.

Expected Results

Over the five years, the programme aims to support up to 75 businesses in nine countries and is expected to deliver the following results by 2019:

  • Delivery of products that enhance the economic outcomes of up to 200,000 girls.
  • Improved business performance e.g. new market entry
  • An enhanced strategic evidence base to inform future girl programming and attract donor, government, and private sector investment
  • Effective communication and dissemination of evidence gathered.

More information can be found on the SPRING website:


As Senior Communications Manager, you will be the lead on both strategic communications and programme-related communications, as well as being a key delivery agent for SPRING?s lessons learned.

Specific Responsibilities:

  • Collaborate with the CEO and other key team members to develop and disseminate SPRING lessons learned and thought-leadership agenda
  • Identify and engage appropriate partners to elevate SPRING?s programmatic impact and enable more stakeholders to learn from/build on SPRING work empowering adolescent girls
  • Manage all programme communications across the consortium to a high degree of quality
  • Oversee all collateral production, ideally co-created with consortium partners, but occasionally procured externally where appropriate and required
  • Work closely with the Head of Knowledge & Policy to create, design (if possible) and disseminate Knowledge Products to diverse and relevant audiences
  • Manage SPRING communications budget, as well as the donor approval process for major deliverables and/or changes to this budget
  • Lead SPRING social media channels (Facebook, Twitter and LinkedIn), soliciting inputs from participants and consortium members
  • Update the SPRING website, including refreshes for new cohorts and the publishing of Knowledge Products, monitor security issues and identify any reputational risks that may arise and escalate to SPRING management as needed
  • Oversee SPRING brand guidelines and ensure consistency with the donors requirements
  • Serve as custodian of the SPRING community, media, and outreach databases
  • Track and update the communications calendar, team distribution list, and other mailing lists
  • Own and update the SPRING Google Drive structure and content for communications
  • Lead on all internal communications including the monthly newsletter, and specific regional or cohort consortium calls and the donor communications calls
  • Manage analytics of SPRING communications and feed into regular reports to donors about communications, including ownership of specific donor KPIs and Value for Money indicators
  • Supervise any new collateral created including templates for PowerPoint and Word, investor packs and documentation, general presentations, and tear sheets for interested parties across stakeholder groups
  • Adhere to SPRING competitive procurement process to acquire goods and services that offer value for money, both for the programme and the donors.
  • Coordinate and manage any third-party suppliers providing communications related services, e.g. design consultants or videographers
  • Feed into the overall programme budget forecasting where relevant, i.e. communications related spend on goods and/or services

As SPRING enters the last phase of operations for its initial core funding, with its fourth cohort running in South Asia, the Senior Communications Manager will lead on all programmatic communications related to Cohort delivery, including relevant logistical and communications/content preparations for Selection of the Cohort, Boot Camps, and End of Cohort events. This period of Cohort delivery will be from January 2018 through to January 2019. Towards the end of 2018, as Cohort delivery tails off and finishes, the Senior Communications Manager role will focus more on strategic external communications to the develop, edit, design, and disseminate knowledge products. This role will work more closely with SPRING Head of Knowledge & Policy and CEO to create and deliver this plan. As a result, there will be scope for the Senior Communications Manager to create a more defined strategy around knowledge product dissemination, including channels (like SPRING website, partner sites/portals), learning events/showcases and partnerships with donors or other organisations etc.

The introduction of Additional Activities that will provide further funding for businesses across all 4 Cohorts. Learning from these Additional Activities will likely be incorporated into SPRING suite of knowledge products and will need to be considered as part of the dissemination strategy mentioned above. Furthermore, the Additional Activities will require communications support in terms of internal as well as external communications where necessary working with the Additional Activities Programme Manager as required.


  • Educated to university degree level or above
  • Management of multi-stakeholder teams and partners to achieve a collective goal
  • Experience using a range of communication techniques, including social and digital media, as well as traditional channels
  • Engagement with social enterprises, not-for-profits, startups, accelerators and / or incubators in developing countries
  • Understanding of donor (preferably DFID) funded programmes
  • Successful track record developing and delivering strategic communication plan
  • Excellent organisational and project management skill
  • Strong interpersonal and people handling skills
  • Excellent communication, presentation and report writing skills



Senior Level



UK, United Kingdom

Closing date:

02 April 2018

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